Warranty
Comfaura® Warranty Policy
At Comfaura®, your comfort and peace of mind matter to us. We stand behind the quality of every product we make.
Warranty Coverage
All Comfaura® products come with a 1-year limited warranty from the date of delivery.
This warranty covers:
- Manufacturing defects
- Faulty materials or craftsmanship
What’s Not Covered
This warranty does not cover:
- Normal wear and tear
- Accidental damage, misuse, or neglect
- Unauthorized repairs or modifications
How to Request a Warranty Claim
If you experience an issue covered by our warranty, please contact us at support@comfaura.shop with:
- Your order number
- A description of the issue
- Clear photos or a short video showing the problem
Our team will review your claim within 2–3 business days and offer a replacement or repair if eligible.
Our Promise
We designed Comfaura® products to bring long-lasting comfort and happiness.
If something goes wrong, we’ll do our best to make it right — quickly and kindly.